RandyRun News & FAQ

There may be various reasons why PayPal can‘t always provide the direct payment option for certain transactions.
Reasons may be:

1. Your credit balance in your PayPal account is always used first. If you have sufficient funds in your PayPal account, you will not be offered the direct debit option.
2. Your bank account has not yet been confirmed. For all important information about the account verification, please visit  https://www.paypal.com/accountverification/
3. You have reached/exceeded the maximum amount which can be payed by direct debit method in a certain time period.
4. There might be irregularities in the past which occured using the direct debit method:

• Your bank account data stored

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Sometimes PayPal blocks a payment for several days which means it’s not transferred to our account yet. In the transaction details on your PayPal account you can read a message whichs shows when the payment is expected to arrive. This usually takes about a week.

If you don’t want to wait that long, you can make a new order with different payment method and we will refund the PayPal payment once it arrives on our account.