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What happens if I am online when you log in to trade the gold with your supplier for delivery on my account?

You will be logged off from the server for the time of the trade. The gold trade takes approximately 30 minutes and we will send an e-mail as soon as we’re done, so please stay offline until you see this e-mail.

Unfortunately, we cannot warn you in advance, because we have to log in as soon as the supplier has your gold ready for trade. This can happen at any moment during the day.

Why don’t you deliver my WoW gold with ingame mail?

Gold sent via in-game mail is regularly deleted by Blizzard’s automatic scans, rendering us inable to use this delivery method for the time being.  We will use face to face to deliver the gold safely in the meanwhile.

Sending ingame mails with gold between characters on the same account, on the other hand, is perfectly safe. With the delivery on your account method, we send the gold from our new character to your main character by ingame mail after we’ve traded it with our supplier. This mail will not be deleted or scanned by Blizzard.

The delivery of my order is taking longer than it should, is something wrong?

Please contact support@randyrun.com so we can check your order and let you know what is causing the delay. Don’t forget to mention your order number.