I’ve ordered a cd-key, but it says it’s already used or invalid
No problem – we’ll fix that immediately! Most likely our supplier made an error and sent us a package twice. Due to the large amount of cd-keys we sell, this cannot be avoided 100% of the time, and happens only rare cases! Send us a screenshot of the error message and your order number, and we’ll take care of the problem for you. Even in cases where the error is caused by the merchant, (A misprint can’t be avoided 100% of the time) we will make sure you get a functioning replacement – immediately.