I made a mistake with my character’s name or account information, how can I correct this?
Tags: account, account-information, charname, order-info
No problem, please contact support@randyrun.com and we will fix this for you.
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Tags: account, account-information, charname, order-info
No problem, please contact support@randyrun.com and we will fix this for you.
You will be logged off from the server for the time of the trade. The gold trade takes approximately 30 minutes and we will send an e-mail as soon as we’re done, so please stay offline until you see this e-mail.
Unfortunately, we cannot warn you in advance, because we have to log in as soon as the supplier has your gold ready for trade. This can happen at any moment during the day.
Yes, it’s normal. Don’t worry, when your order is set to processing, our program will check the account information by logging in and making a new character on your account. When that’s done, we wait for one of our suppliers to contact us for the trade. So as soon as one of our suppliers has enough gold on your server, we log in with this new character and trade the gold with him. This is normally done within a few hours and we will send an e-mail once the gold is delivered.
No, you will never be banned for having bought gold. Only our gold farmers and the characters used to deliver gold run this risk.