RandyRun News & FAQ

Thanks to a widely developed, flexible supplier network and a technically advanced, highly sufficient agent system, we can can avoid deficiencies in a most excellent manner, and have delays under control.  If something still goes wrong in spite of it all, then the following actions should be taken:

1. Please check the name of your gaming character, which you provided upon placement of your order.  Also check to see if the server and faction are correct!  Maybe there is a typo or you clicked wrong?  That’s not a problem!  Please contact our support and provide them with the correct data.  We … Continue Reading

Sellers cooperating with RandyRun will never under any circumstances require you to return gold that was delivered!  Should a supposed seller ever try to convince you for any reason to return the gold, even for a short while, you can be sure that you have a fraud attempt on your hands.  Upon closer inspection you might even notice that the supposed seller’s name has changed by a single letter.

NEVER UNDER ANY CIRCUMSTANCES RETURN GOLD TO ALLEGED SELLERS! We would like to point out that we will not be held responsible for the loss of gold via above mentioned fraud attempts.

Yes, it can!  The helpful Addon “SpamMeNot” is ideal for keeping level 1 spammers quiet.  Please note, however, that our sellers often use level 1 characters to deliver the gold.  For this reason, it is very important that you temporarily de-activate the “ignore/squelch” option during the course of your gold order.  To avoid unnecessary delays, please always make sure the seller can contact you as soon as you come online.

Maybe. We update our prices every day based on how much gold our suppliers have in stock. This changes constantly, which makes it impossible to predict how prices will evolve in the future. The more gold is available, the lower the price becomes. This can change dramatically when gold farmers get banned, so don’t wait too long.

No, there are no account suspensions for customers buying gold.  During various problems during the course our orders so far, only the “gold farmers”, and their respective delivery characters have been effected, so please do not worry.

Please contact support@randyrun.com and we will fix this for you.

This can happen with larger orders since one seller cannot have all the necessary gold on each and every server.  The rest of the gold will be delivered by a second and/or third seller.  The advantage with RandyRun is that we do not rely on a small number of sellers to deliver our gold, but rather have a large number of sellers who can each deliver a part of the gold.  We’ll make sure that you get your gold as quickly as possible.

You will receive an e-mail automatically with each and every partial delivery, and another email as soon as … Continue Reading

You will be logged off from the server for the time of the trade. The gold trade takes approximately 30 minutes and we will send an e-mail as soon as we’re done, so please stay offline until you see this e-mail.

Unfortunately, we cannot warn you in advance, because we have to log in as soon as the supplier has your gold ready for trade. This can happen at any moment during the day.

Gold sent via in-game mail is regularly deleted by Blizzard’s automatic scans, rendering us inable to use this delivery method for the time being.  We will use face to face to deliver the gold safely in the meanwhile.

Sending ingame mails with gold between characters on the same account, on the other hand, is perfectly safe. With the delivery on your account method, we send the gold from our new character to your main character by ingame mail after we’ve traded it with our supplier. This mail will not be deleted or scanned by Blizzard.

Yes, it’s normal.  Don’t worry, when your order is set to processing, our program will check the account information by logging in and making a new character on your account. When that’s done, we wait for one of our suppliers to contact us for the trade. So as soon as one of our suppliers has enough gold on your server, we log in with this new character and trade the gold with him. This is normally done within a few hours and we will send an e-mail once the gold is delivered.