RandyRun News & FAQ

Because not all Chinese are the same, in fact, a tremendous difference can exist from one Chinese to the next!  It’s general knowledge that cheap farmers from the Far East are often not sooo careful with the account security of their customers.  Delivery guarantees turn to nothing but smoke and mirrors – it’s not even about whether you have to wait an extra day for your delivery, but rather if you will even get the gold you paid money for at all!  The tales of horror spread by Blizzard and other game manufacturer’s are, unfortunately, true in part.  Even an … Continue Reading

Unfortunately, your credit card is protected by 3-D Secure. Contact your credit card company to receive your password. (Also, see: http://en.wikipedia.org/wiki/3-D_Secure.)

You want to show your friends how smoothly things run at RandyRun – and make money while doing it?  Then register as an affiliate and get yourself a RandyRun banner for your website.

And here’s how it works:
1. Click www.belboon.com and then click “Register as an Affiliate”

2. Fill out the forms.

3. Click on Partner Program Search

4. … Continue Reading

Normally, if it’s a transfer happening within the country, it will take 1-2 business days.  Foreign transfers usually take longer, on average between 3-4 business days.  Please note that many banks are closed on weekends and holidays, and therefore do not make any transactions.

Thanks to a widely developed, flexible supplier network and a technically advanced, highly sufficient agent system, we can can avoid deficiencies in a most excellent manner, and have delays under control.  If something still goes wrong in spite of it all, then the following actions should be taken:

1. Please check the name of your gaming character, which you provided upon placement of your order.  Also check to see if the server and faction are correct!  Maybe there is a typo or you clicked wrong?  That’s not a problem!  Please contact our support and provide them with the correct data.  We … Continue Reading

Make sure that you’re logged in to the same site that you registered on.  For technical reasons, we make use of two servers, one European, and one American.  In this manner, we ensure the best availability and speed for all our domains.  Unfortunately, we are unable to create shop accounts that are valid across both servers.

Send us an e-mail to support@randyrun.com and we will correct the error for you.

Yes, that’s correct.  Unfortunately, even our suppliers are unable to work normally during  patch or maintenence days.  Therefore, on Wednesdays there could be slight delivery delays.  On normal maintenence days, only a slight delay is to be expected.

The “Patch Days” give us a larger challenge to deal with, which we usually get under control.  For one, we have to adjust our delivery system to the new environment (i.e., the automatic notification system for our suppliers in case a Face2Face customers comes online – or the delivery of WoW Gold via an automatically generated character that does the trade).  On the … Continue Reading

Sellers cooperating with RandyRun will never under any circumstances require you to return gold that was delivered!  Should a supposed seller ever try to convince you for any reason to return the gold, even for a short while, you can be sure that you have a fraud attempt on your hands.  Upon closer inspection you might even notice that the supposed seller’s name has changed by a single letter.

NEVER UNDER ANY CIRCUMSTANCES RETURN GOLD TO ALLEGED SELLERS! We would like to point out that we will not be held responsible for the loss of gold via above mentioned fraud attempts.

Yes, it can!  The helpful Addon “SpamMeNot” is ideal for keeping level 1 spammers quiet.  Please note, however, that our sellers often use level 1 characters to deliver the gold.  For this reason, it is very important that you temporarily de-activate the “ignore/squelch” option during the course of your gold order.  To avoid unnecessary delays, please always make sure the seller can contact you as soon as you come online.