RandyRun News & FAQ

Sellers cooperating with RandyRun will never under any circumstances require you to return gold that was delivered!  Should a supposed seller ever try to convince you for any reason to return the gold, even for a short while, you can be sure that you have a fraud attempt on your hands.  Upon closer inspection you might even notice that the supposed seller’s name has changed by a single letter.

NEVER UNDER ANY CIRCUMSTANCES RETURN GOLD TO ALLEGED SELLERS! We would like to point out that we will not be held responsible for the loss of gold via above mentioned fraud attempts.

Yes, it can!  The helpful Addon “SpamMeNot” is ideal for keeping level 1 spammers quiet.  Please note, however, that our sellers often use level 1 characters to deliver the gold.  For this reason, it is very important that you temporarily de-activate the “ignore/squelch” option during the course of your gold order.  To avoid unnecessary delays, please always make sure the seller can contact you as soon as you come online.

There may be various reasons why PayPal can‘t always provide the direct payment option for certain transactions.
Reasons may be:

1. Your credit balance in your PayPal account is always used first. If you have sufficient funds in your PayPal account, you will not be offered the direct debit option.
2. Your bank account has not yet been confirmed. For all important information about the account verification, please visit  https://www.paypal.com/accountverification/
3. You have reached/exceeded the maximum amount which can be payed by direct debit method in a certain time period.
4. There might be irregularities in the past which occured using the direct debit method:

• Your bank account data stored

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Of course, our cd-keys are 100% legal. The cd-keys are taken from standard retail packages, and then scanned and sent as photos via e-mail attachments. As this saves us package costs and storage space we pass on this price advantage to our customers. For special keys, such as pre-order ones, you are likely to receive just a textfile with the key-code, as we received it this way directly from the publisher.  Our sellers are absolutely reliable, and in the unlikely case of an invalid key due to technical problems, you will see that immediately while typing in the code.  In … Continue Reading

No problem – we’ll fix that immediately!  Most likely our supplier made an error and sent us a package twice. Due to the large amount of cd-keys we sell, this cannot be avoided 100% of the time, and happens only rare cases!  Send us a screenshot of the error message and your order number, and we’ll take care of the problem for you.  Even in cases where the error is caused by the merchant,  (A misprint can’t be avoided 100% of the time) we will make sure you get a functioning replacement – immediately.

Maybe. We update our prices every day based on how much gold our suppliers have in stock. This changes constantly, which makes it impossible to predict how prices will evolve in the future. The more gold is available, the lower the price becomes. This can change dramatically when gold farmers get banned, so don’t wait too long.

The order status for powerleveling orders is updated several times per day so you will get an e-mail with the new password soon. But if you don’t want to wait any longer, you can request a new password on the Blizzard website.

www.wow-europe.com (EU accounts)

www.worldofwarcraft.com (US accounts)

Go to Account, then Manage Account and click the “Forgot your Password?” link. Enter your account name and the answer to your secret question. This automatically sends a new password to your e-mail address which you can then use to log in.

Please note: IP Addresses that are switched too often can lead to a suspension … Continue Reading

Good items will be used to improve your character, everything else is sold to merchant or on Auction House. Some of the gold will be used to purchase skills and needed equipment, the remaining gold will stay on your character when the leveling is done.  Since levelings  (depending on server, class, gameplay) are not always done in the same manner with the same results, we are unable to make any specific statements regarding exactly how much gold will be on the account after the leveling.

Sure, contact support@randyrun.com and we’ll tell the powerleveler to stop at 80-90% of XP so you can ding yourself.

No problem, please contact support@randyrun.com and we will fix this for you.