* You are viewing the archive for January, 2009

Will gold on my server become cheaper in the next few days?

Maybe. We update our prices every day based on how much gold our suppliers have in stock. This changes constantly, which makes it impossible to predict how prices will evolve in the future. The more gold is available, the lower the price becomes. This can change dramatically when gold farmers get banned, so don’t wait too long.

I can see the powerleveler is done with my character but my order is not finished yet. When can I log in and play on my account?

The order status for powerleveling orders is updated several times per day so you will get an e-mail with the new password soon. But if you don’t want to wait any longer, you can request a new password on the Blizzard website.

www.wow-europe.com (EU accounts)

www.worldofwarcraft.com (US accounts)

Go to Account, then Manage Account and click the “Forgot your Password?” link. Enter your account name and the answer to your secret question. This automatically sends a new password to your e-mail address which you can then use to log in.

Please note: IP Addresses that are switched too often can lead to a suspension … Continue Reading

What happens to the items and gold found while powerleveling?

Good items will be used to improve your character, everything else is sold to merchant or on Auction House. Some of the gold will be used to purchase skills and needed equipment, the remaining gold will stay on your character when the leveling is done.  Since levelings  (depending on server, class, gameplay) are not always done in the same manner with the same results, we are unable to make any specific statements regarding exactly how much gold will be on the account after the leveling.

I’d like to ding 70 on my character. Can you ask the powerleveler to stop before he reaches the maximum level?

Sure, contact support@randyrun.com and we’ll tell the powerleveler to stop at 80-90% of XP so you can ding yourself.

I made a mistake with my character’s name or account information, how can I correct this?

No problem, please contact support@randyrun.com and we will fix this for you.

I selected the wrong server for my order, how can I correct this?

Please contact support@randyrun.com and we will fix this for you.

I only received part of the gold I ordered, where is the rest?

This can happen with larger orders since one seller cannot have all the necessary gold on each and every server.  The rest of the gold will be delivered by a second and/or third seller.  The advantage with RandyRun is that we do not rely on a small number of sellers to deliver our gold, but rather have a large number of sellers who can each deliver a part of the gold.  We’ll make sure that you get your gold as quickly as possible.

You will receive an e-mail automatically with each and every partial delivery, and another email as soon as … Continue Reading

What happens if I am online when you log in to trade the gold with your supplier for delivery on my account?

You will be logged off from the server for the time of the trade. The gold trade takes approximately 30 minutes and we will send an e-mail as soon as we’re done, so please stay offline until you see this e-mail.

Unfortunately, we cannot warn you in advance, because we have to log in as soon as the supplier has your gold ready for trade. This can happen at any moment during the day.

I registered an account on your website but now I can no longer log in. What’s wrong?

This might have technical reasons. Make sure you log in on the same website where you registered the account. We have a European and American server to host all of our domains and provide the most speed to all our customers. Randyrun.com is on the American server, all other domains such as randyrun.nl, randyrun.fr, randyrun.es and others are on the European server.

So if you registered your account on www.randyrun.com you unfortuantly won’t be able to log in on www.randyrun.nl or vice versa.

How do I get a coupon to reduce the price for my order?

We regularly send out coupons to celebrate special occasions so keep an eye out for our Randy Run newsletter.